According to the Sparkroom Q2 2016 Higher Education Inquiry Generation Review, the share of voice for social media inquiries grew 211% YOY. With a 2.8% share of voice across all inquiry sources, the social media channel represented the third-largest driver of first-party leads. Unfortunately, the conversion rate for higher education social media-driven inquiries did not have similar success. The 3.6% conversion rate for the first quarter of 2016 (leads for the second quarter of the year have not yet fully matured), is down 29.0% year over year.
The Sparkroom Q2 2016 Higher Education Inquiry Generation Review addresses overall trends in the inquiry and student acquisition activities of higher education institutions for the period of April-June 2016, with conversion rates focused on the January-March 2016 period. The report details trends related to inquiry volume, conversion rates, channels, lead costs, program distribution and degree-level distribution.
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